1. Introduction

Welcome to GLM Home Design. Protecting your privacy is our priority. This Privacy Policy explains how we collect, use, store, and protect your personal data in compliance with the General Data Protection Regulation (GDPR) (EU) 2016/679.

By using our website glmhome.com and services, you consent to the practices described in this Privacy Policy.

2. Data Controller

The data controller responsible for your personal data is:

GLM Home Design
Zlatoystivska 52. ap 24
Kyiv 00135
glmhome.team@gmail.com

3. What Personal Data We Collect

We may collect the following types of personal data:
• Identity & Contact Data: Name, email address, phone number, postal address, and other contact details.
• Technical Data: IP address, browser type, device information, and cookies.
• Usage Data: How you interact with our website and services.
• Payment Data: Billing details and transaction history (processed securely through third-party providers).

4. Legal Basis for Processing Personal Data

We process your personal data based on:
• Performance of a contract – When processing is necessary for providing our services.
• Legitimate interests – To improve our services, prevent fraud, and enhance security.
• Legal compliance – To fulfill legal obligations.
• Consent – When you explicitly provide consent for marketing or optional data collection.

5. How We Use Your Personal Data

We use your data to:
• Provide and manage our services.
• Process transactions and send invoices.
• Improve user experience and analyze website traffic.
• Respond to inquiries and provide customer support.
• Comply with legal obligations.
• Send marketing communications (only with your consent).

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy. When no longer required, your data will be securely deleted or anonymized.

7. Data Sharing & Third Parties

We do not sell or rent your personal data. However, we may share it with:
• Service providers (e.g., hosting, payment processors, email services) under strict confidentiality agreements.
• Legal authorities if required by law.

All third-party providers comply with GDPR and ensure adequate data protection.

8. International Data Transfers

If we transfer your data outside the European Economic Area (EEA), we ensure it is protected through:
• EU-approved Standard Contractual Clauses (SCCs).
• Adequacy decisions by the European Commission.

9. Your GDPR Rights

Under GDPR, you have the following rights:
• Right to access – Request a copy of your personal data.
• Right to rectification – Correct inaccurate data.
• Right to erasure (“Right to be forgotten”) – Request deletion of your data.
• Right to restriction of processing – Limit how we use your data.
• Right to data portability – Receive your data in a structured format.
• Right to object – Stop processing your data for marketing purposes.
• Right to withdraw consent – If we rely on your consent for processing.

To exercise your rights, contact us at glmhome.team@gmail.com.

10. Cookies & Tracking Technologies

We use cookies for website functionality and analytics. You can manage your cookie preferences in your browser settings.

For more details, see our [Cookie Policy].

11. Security Measures

We implement industry-standard security measures to protect your data, including encryption and secure servers. However, no system is 100% secure, and we cannot guarantee absolute protection.

12. Changes to This Privacy Policy

We may update this policy periodically. Any changes will be posted on this page, and, where required, we will notify you by email.

13. Contact & Complaints

If you have any questions or concerns about your personal data, contact us at:

GLM Home Design
Zlatoystivska 52. ap 24
Kyiv 00135
glmhome.team@gmail.com

If you believe your data rights have been violated, you have the right to file a complaint with your local Data Protection Authority (DPA).